Kedutaan Besar Australia di Indonesia

Kedutaan Besar Australia di Indonesia Sebagai mitra strategis, Indonesia dan Australia menikmati kerangka kerja sama yang luas yang mencakup hubungan politik, ekonomi, keamanan, pembangunan, pendidikan dan antarmasyarakat. Lowongan Kerja Kedutaan Besar Australia di Indonesia.

Perwakilan diplomatik, misi diplomatik atau kedutaan adalah sekelompok orang dari suatu negara atau organisasi (sebagai negara/organisasi pengirim) yang hadir di negara lain (sebagai negara penerima) untuk mewakili secara resmi negara atau organisasi pengirim di negara penerima. Secara singkat, perwakilan diplomatik adalah orang-orang yang ditunjuk untuk melakukan hubungan diplomatik dengan negara lain.

Kedutaan besar adalah perwakilan diplomatik yang umumnya berlokasi di ibu kota negara lain, yang menawarkan berbagai layanan diplomatik, termasuk layanan konsuler.

Lowongan Kerja Kedutaan Besar Australia di Indonesia

Saat ini Kedutaan Besar Australia di Indonesia membuka rekrutmen lowongan kerja untuk dapat bergabung bersama dengan posisi sebagai berikut:

Department of Foreign Affairs and Trade – Passport Officer

• Ongoing, Full time
• IDR 17,888,701 per month
• Jakarta, Indonesia

About the Department of Foreign Affairs and Trade (DFAT) :

• The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.
• The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the position :

• Under limited direction, the Passport Officer is responsible for providing passport and notarial services and reports directly to the Consular Manager. This position also provides back-up support for consular services and manages a range of administrative functions. Successful candidates will be required to participate in a rotating on-call roster system for the provision of emergency consular assistance outside of office hours.

The key responsibilities of the position include, but are not limited to :

• Under limited direction, manage and coordinate the operations of the Jakarta Passport Office, including the provision of notarial services.
• Respond to a range of enquiries from the public over the phone, in person, or by email
• Maintain and develop a knowledge of Australian consular and passport procedures and policies in accordance with the Australian Passport Act and the Australian Consular Services Charter.
• Provide support and advice to consular staff at other Australian diplomatic missions within Indonesia
• Respond to urgent consular enquiries outside of office hours, including public holidays and weekends, as part of post’s on-call roster system.
• Conduct client interviews, process passport applications, financial transactions, provide advice and manage casework
• Distribute updated passport/notarial information and policies as provided by the Australian Passports Office to internal and external stakeholders.
• Develop and maintain relationships with key stakeholders, including those in provinces within Jakarta’s consular jurisdiction.

Qualifications/Experience :

• Prior experience in leading teams and mentoring staff
• Sound knowledge of procedures, policies and guidelines related to the duties of the position, particularly those that relate to passports and consular services
• Strong communication and customer service skills, including the ability to manage sensitive information or situations
• Demonstrated knowledge or experience providing consular and passport services.
• High-level written and oral communication skills and an ability to translate and interpret between English and Indonesian.
• Experience following policies and procedures with high level of detail.
• Strong capacity to conduct research and analysis, exercise discretion, and judgement.
• Proficiency in Microsoft Office software applications

Note :

• All closing dates and times reflect Australian Eastern Standard Time/Australian Daylight Savings Time (AEST/ADST). This vacancy will close on 16 October 2025 at 11.30 pm (Jakarta Time).